Terms & Conditions


1. Bookings

• Bookings can be made via the website (https://thenationalmassageacademy.com) or by contacting us directly at hello@thenationalmassageacademy.com

• Full payment must be made at the time of booking by either payment card or bank transfer.

• All our course fees are non-refundable.

• The National Massage Academy shall not responsible for any travel costs.

• Once you have purchased your course you will receive a confirmation email. Your place on a course is only guaranteed when full payment has been received and you have received a booking confirmation. If you do not receive a booking confirmation within 24 hours, please contact us at hello@thenationalmassageacademy.com

2. Payments & Cancellation Policy

• Payments can be made through our website or by bank transfer (please email hello@thenationalmassageacademy.com)

• Course fees include tuition fees, training materials/products used during courses, manuals and handouts and refreshments.

• In the event of a learner cancelling a course before attending, withdrawing midway through the course, or failing to attend the course – no refund will be made, or transfer offered.

3. Warranty

• The National Massage Academy warrants that the services provided under these terms will be provided with reasonable skill and care.

• The learner warrants to The National Massage Academy that:

– A) They are legally capable of entering binding contracts, and have full authority, power and capacity to agree to these booking terms.

– B) The information they provide in or in connection with the booking request is accurate and complete.

– C) The learner will be able to attend the The National Massage Academy course at the time and in the place advertised.

– D) The learner meets the pre-requisites and qualification criteria for attending the course as specified in pre-requisites on the https://thenationalmassageacademy.com web page. If in any doubt, please email us at hello@thenationalmassageacademy.com to check.



4. Generalised Policies

• The learner will ensure they complete all scheduled course content for which they are booked. Failure to attend all the guided learning hours could result in the learner not gaining the relevant qualification.

• The National Massage Academy cannot guarantee that learners will successfully graduate from any course undertaken. If during any test, examination, or competency demonstration, the learner does not meet the standards required by the governing body applicable to that skill, then The National Massage Academy will not be held responsible.

• The final decision on any assessment will be made by The National Massage Academy.

• The National Massage Academy reserves the right to decide on the number of learners present on a course at any time.

• The National Massage Academy reserves the right to refuse enrolment onto any course or refuse education to a learner booked on a course.

• All course materials are copyright to The National Massage Academy and must not be copied without the written permission of The National Massage Academy.

• All learners are required to follow the policies laid out by The National Massage Academy. These are available to view on our website (https://thenationalmassageacademy.com/policies)

• Courses and course literature will be delivered in English.

5. Insurance

• It is the learner’s responsibility to check if insurance is a requirement for their selected course. Details of the insurance(s) required can be found on our website (https://thenationalmassageacademy.com) or email us at hello@thenationalmassageacademy.com

• Learners must check that they can gain insurance through their chosen provider prior to booking.

• We do not offer refunds after the course booking if insurance cannot be obtained by the learner.


If you have any questions, then please do not hesitate to contact us.